Spoonvoodoo Privacy Policy | How We Use Your Data

1) Who we are (Data Controller)

Controller: Spoonvoodoo
Contact: jamie@spoonvoodoo.com for data questions, email us.

This page contains the spoonvoodoo privacy policy and explains how spoonvoodoo (“we”, “us”) collects and uses your personal data when you browse our site, place an order, submit a form, leave a review, or work with us as a partner.

2) What data we may collect

Order & account data: name, email, phone (optional), billing/shipping address, order contents, notes.
Payment data: handled by our payment providers (Stripe). We receive confirmation, not full card details.
Forms & messages: the details you submit via forms on this website.
Reviews: your name (or display name), rating, review content.
Marketing preferences: newsletter opt-in/opt-out.
Usage & device data: pages viewed, links clicked, and browser type via cookies and analytics.
Partner applications (affiliate/wholesale): business name, links, tax/payment info needed to process payouts.

3) Sources of data

Directly from you (checkout, forms, reviews).
Automatically from your device (cookies/analytics).
From third-party platforms when you interact with us there (e.g., Etsy, Instagram), subject to their privacy policies.

4) How we use your data & lawful bases

To fulfil orders and provide support
To process payments and prevent fraud
To respond to messages and reviews
To run partner programmes (affiliate/wholesale)
To improve our website and products
To comply with law and tax requirements
Marketing with consent

5) Sharing your data

We share data with trusted providers to run our business. They only process data under our instructions:

Web platform: WordPress/WooCommerce.
Hosting/security/C: Krystal
Payments: Stripe and/or PayPal (they handle card details).
Forms: WPForms (stores submissions in WordPress database; email notifications sent to us).
Reviews: Site Reviews (stores reviews in WordPress).
Spam & bot protection: Google reCAPTCHA v3
Marketplaces/socials you choose to use: Etsy, Instagram (if you contact us or buy via those platforms, their privacy terms apply).

We will not sell your details to any third parties.

6) International transfers

Some providers may process data outside the UK/EEA. Where this occurs, we rely on appropriate safeguards

7) Data retention

All data is retained indefinitely, this includes:

Orders & invoices
Customer support messages & form submissions
Affiliate/wholesale records
Security logs
Analytics

We do not keep any card details or sensitive payment information on file. All payments are processed by Stripe, a globally recognised and trusted payment provider.

8) Your rights (UK GDPR)

You can request:

Access to your data, correction, or deletion.
Restriction or objection to certain processing.
Portability of data you provided to us.
Withdraw consent where processing is based on consent.
To exercise any right, email jamie@spoonvoodoo.com.

Proof of identity will be required.

9) Cookies

We use cookies and similar technologies for core site functionality, analytics, and anti-spam/bot protection.

10) Children

Our products are intended for adults. We don’t knowingly collect data from children.

11) Changes to this policy

We may update this page to reflect changes to our practices or the law. We’ll post the new date below on any update.

Last updated: 06/10/2025

12) How to contact us

Questions about this policy or your data? Email jamie@spoonvoodoo.com.

External links